On your iOS® device follow these steps:
Alternatively, to manage your subscription you can review your subscriptions associated with your Apple® Account by clicking here.
How Do I Cancel My Account?
To cancel your Total Security account you will need to cancel all active subscriptions.
To find out how to cancel a subscription please select the payment method below which you used to pay and follow the steps to manage it..
To manage your subscription you can review your subscriptions associated with your Google Account by clicking here.
If you wish to cancel a subscription with us, you can do so by clicking here to access your account and navigating to the services menu.
Please see below for an overview of the simple steps.
Login
Login to your account on our website.
Dashboard
On your dashboard click 'Account'
Menu
On the Menu select 'My Services'
My Services
Click 'Manage' on your subscription
Manage Service
Click 'Cancel'
Verification
As a security measure, we require you to verify your identity as the account holder before we make any changes to your billing preferences. To facilitate this process, we dispatch a verification code to the email address associated with your account.
If you wish to cancel a subscription with us, you can do so by clicking here to access your account and navigating to the services menu.
Please see below for an overview of the simple steps.
Login
Login to your account on our website.
Dashboard
On your dashboard click 'Account'
Menu
On the Menu select 'My Services'
My Services
Click 'Manage' on your subscription
Manage Service
Click 'Cancel'
Verification
As a security measure, we require you to verify your identity as the account holder before we make any changes to your billing preferences. To facilitate this process, we dispatch a verification code to the email address associated with your account.
I've forgotten my password
I've lost my account
WARNING: Please note that if you cancel a Total Drive subscription, you will lose access at the end of your billing term. You will have an additional 30 days grace period to download files. After this point they will be deleted.