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Billing Support

Change Payment Method

NOTE: If you purchased through an app store (Apple App Store, Google Play, etc.) you will need to manage your Payment Method on that platform.

Updating your payment method for your Total Password subscription is quick and easy through your online account.

Accepted Payment Methods

We currently accept:

  • Visa

  • MasterCard

  • Amex

  • Discover

How to Update Your Payment Method

You can add a payment method on your Online Portal here.

Important Notes

  • Updates take effect for future payments.

  • Your current billing date and subscription plan remain unchanged.

  • If a payment is due and your old payment method fails, updating your details will allow you to retry the payment.

NOTE: If your subscription is already billed through PayPal, you can update your card details directly in your PayPal account. However, it is NOT possible to switch from a card payment to PayPal (or vice versa) for an existing subscription agreement. To pay with a different method, you would need to cancel your current plan and start a new subscription using your preferred payment method.

Still need support? Login to your premium account to contact our team!

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